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Testimonials

Our Customers Ratings.
493 Reviews
Customer Satisfaction: 90.7%
Customer: Phil Webb - 2017-11-24
How would you rate the following?
5. Excellent 4. Good 3. Satisfactory 2. Acceptable 1. Unsatisfactory 0. Not Applicable
Product Quality X
Delivery Service X
Fitting Service X
Overall Service X
Customer Comments
When I contacted Hardtops by phone after contacting through website and getting no reply they were very helpful and the parts were delivered very quickly. If the web page contact worked correctly all rating would have been excellent
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Customer: Ben Thompson - 2017-11-24
How would you rate the following?
5. Excellent 4. Good 3. Satisfactory 2. Acceptable 1. Unsatisfactory 0. Not Applicable
Product Quality X
Delivery Service X
Fitting Service
Overall Service X
Customer Comments
Instructions came in another language. Also require to buy various tools to fit the top. Rang up customer services and spoke to a chap called mark, who I advised about the instructions and he spoke to me like a child! Not worth the top money that you pay for these!!! Do not use!
HardtopsUK Comment
Thank you for completing the review page, I am sorry the English copy of the fitting instructions were not including in your fitting kits – attached is a PDF copy if still required. Also a link to our fitting video - https://www.youtube.com/watch?v=_BuXjhXwYV0#action=share I would like to apologise if you felt you were not spoken to correct but I cannot comment on this as I didn’t witness the call and we do not record our calls to listen back to this call, but please accept my apologises as we pride ourselves on our customer services. Please can you advise what additional tools you needed to fit this product as they only require a set of torx sockets, normal sockets and spanners and a large drill bit or hole cutter? We do sell hundreds of the Wildtrak Compatible Roller top as do not have any major problems, so if we can be of further assistance please do not hesitate to contact us.
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Customer: Ian Dunn - 2017-11-24
How would you rate the following?
5. Excellent 4. Good 3. Satisfactory 2. Acceptable 1. Unsatisfactory 0. Not Applicable
Product Quality X
Delivery Service X
Fitting Service
Overall Service X
Customer Comments
Wish everyone was so sorted! Many thanks.
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Customer: Michael Bowmer - 2017-11-22
How would you rate the following?
5. Excellent 4. Good 3. Satisfactory 2. Acceptable 1. Unsatisfactory 0. Not Applicable
Product Quality X
Delivery Service X
Fitting Service X
Overall Service X
Customer Comments
This the second purchase I have made from you this year both were handled by Mike in sales he provides excellent service in a very professional but extremely friendly manner and your products have exceeded my expectations
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Customer: Steve Mcglynn - 2017-11-21
How would you rate the following?
5. Excellent 4. Good 3. Satisfactory 2. Acceptable 1. Unsatisfactory 0. Not Applicable
Product Quality X
Delivery Service X
Fitting Service
Overall Service X
Customer Comments
good quality product--first choice everytime.
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