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Hardtops testimonials - HardtopsUk
Our Customers Ratings
Customer: Steve Mobley
How would you rate the following?
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
EKO PLUS S/W Agate Black KBKE Ford Ranger 12-22 D/Cab
X
XTC/EKO/Workstyle Single Central Locking Handle/Actuator
X
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Additional Comments
We paid for the top including fitting well in advance. 2 days before arrival we were asked if anything was already on the pickup. I told HT there were 2 runners which needed unbolting. I was told there would be an extra charge for this. Not happy about this as I feel this should have been asked at the outset. The fitting took place at the agreed time, but the top was not fitted correctly. Our driver ended up refitting the top himself.
Our Comments
We apologise the sales team didn’t confirm what was originally fitted to your vehicle, the pre-appointment call is designed to pick up on any point missed also giving you opportunity/time to remove the items beforehand if you wish. Regarding your driver refitting the canopy, did they raise this with anyone here at HardtopsUK?