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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings
1878 Reviews
Customer Satisfaction: 92.2%
Customer: Joshua Gardner - 2020-12-28
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
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Customer Comments
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Customer: James Sanderson - 2020-12-16
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
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X
Customer Comments
Placing the order and follow up communication was fine but there is where it stopped. Next day delivery by DX Direct took 4 days, not Hardtops fault but poor delivery service. Handle needed modifying to make work as cast was wrong stopping the handle turning to open and close, good job our works mechanic knows what he is doing.
HardtopsUK Comment
Thank you for the feedback, do you have photos of the issue? If there is a fault this is very strange as the handles are checked before dispatch.
(More details)
Customer: Jacqui Sheldon - 2020-12-15
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
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X
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X
Customer Comments
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Customer: Ian Pattinson - 2020-12-12
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
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X
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Customer Comments
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Customer: David Hall - 2020-12-11
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
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X
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Customer Comments
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Customer: James Gillbard - 2020-12-11
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
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X
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Customer Comments
The lead on the old brake light was not long enough therefore I had to remove the spoiler to thread through a new longer wire which meant I had to rip the roof lining to get the spoiler off. Also the new plug was a different size plug anyway so it still wouldn’t of fitted. The service and delivery time was excellent.
HardtopsUK Comment
Thank you for the feedback. The plug has changed due to a running change and we are no longer able to obtain the older style. We have now redesigned the wiring on the newer canopies so you no older remove the headlining to access the plug.
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Customer: Jord Plant - 2020-12-07
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
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X
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Customer: Joe Alekna - 2020-12-07
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
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Customer Comments
the corner of the liner had a bump / dent in it .. hopefully it wont affect it
HardtopsUK Comment
Thank you for the completing our review. These dents can occur when the liners are stacked within each other for transportation, applying heat to these areas will allow them to be pushed out. Let me know if you have any further questions. Customer's reply:
no worries Josh – I had my mate fit it in the end as hes a mechanic and sorted it, but noted the dent – like I said doesn’t seem major and fingers crossed it will be okay. cheers
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Customer: Alastair Hunt - 2020-12-04
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
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X
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Customer Comments
Well pleased thx
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Customer: Michael Galloni - 2020-12-04
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
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X
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Customer Comments
Brilliant service, I ordered it on the Tuesday & received a telephone call to inform me that I should receive it by Thursday. Great thanks
(More details)

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