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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings
1878 Reviews
Customer Satisfaction: 92.2%
Customer: Mark Webber - 2019-04-12
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Delivery was arranged for 9/4/19, arrived 8/4/19. Fortunately someone was here. Driver did not have correct fork lift so had to be manually unloaded by the driver and my wife! Roof fits ok although rear glass door does not fit correctly. Not at all satisfied.
HardtopsUK Comment
I can only apologise regarding the delivery issue. We use a third party company who normally offer an excellent service but have obviously has let us both down on this occasion. Please can you confirm you have spoken to our aftersales team for help on how to adjusting the rear door? Although the pick-ups are assembled in a factory, the alinement of the pick-up and tailgate can differ, so we can never 100% set up a rear door of our canopies as this needs to be done as part of the final fitment.
(More details)
Customer: Danny Peachey - 2019-04-12
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Great service. Prompt delivery. Great help in after sale. Disappointed with the mounts on the hardtop distorting the liner of the top
(More details)
Customer: Paul Stroner - 2019-04-10
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Fabulous service from intial enquiry to driving away with fitted hardtop. Would definitely use this company again.
(More details)
Customer: Marek Vans365 - 2019-04-10
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Fast dispatch ,delivery and cheapest around for brand new bed liner. Brilliant product, good quality and easy to fit.
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Customer: Loretta Steward - 2019-04-09
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Great service received hardtop within 1 week .. would recommend to anyone looking to find any hardtop for their pickup ... Thanks Mark for excellent service and help when i called
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Customer: John Dillon - 2019-04-04
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
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Customer: Gordon Eltham - 2019-04-04
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
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X
Overall Service
X
Customer Comments
Hi yes I treated with with the greatest of respect . Great hard top great people thanks
(More details)
Customer: Simon Morris - 2019-04-02
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Missing parts but we’re sent out next day. The service from the guy on the phone was great aswell. Nice to talk to a polite helpful person. Thanks
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Customer: Malcolm Griffiths - 2019-04-02
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Stone age! Can't complete order online. Communication poor. Delivery - no times. Two deliveries from same depot 20 minutes apart. WHY?
HardtopsUK Comment
Thank you for completing our review form and I am pleased to see you are happy with the products. The option of purchasing online: we have disabled this function due to customers entering incorrect vehicle details when ordering. Regarding communication, we have sent you two/three e-mails and we also pass your details over to our courier who should send you text updates with your delivery? I can only apologise if this didn’t happen.
(More details)
Customer: Mark Hoare - 2019-04-01
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
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Customer Comments
Wild track spoiler up grade not the same as picture on website was abit disappointed. Overall experience very good , great waiting area to get on with daily work and staff very friendly
(More details)

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