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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings
1878 Reviews
Customer Satisfaction: 92.2%
Customer: Barry Hall - 2020-06-29
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
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Customer: Nicholas Stockley - 2020-06-29
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
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Customer: J Chandler - 2020-06-26
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Not realy happy with mats, advert sugested they were vehicle specific but they were just generic mats i could have got off ebay for half the cost, they dont realy fit the vehicle unless you cut them.down and then they are no longer deep dish to trap mud and water, overall a waste of time but lif is to short for me to return them, service was good so i decided to just let it go but the product was a let down to be honest.
HardtopsUK Comment
Sorry you are disappointed with the mats, the advert does state ‘Universal Rubber Tray Mats’ rather than a tailored fit. Apologies again,
(More details)
Customer: Kevin Goody - 2020-06-22
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Brilliant service even when I phoned the representative was polite and helpful . Would highly recommend them . 5 star service .
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Customer: Paul Neave - 2020-06-19
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Received email Monday saying delivery today no delivery Received email Tuesday saying delivery today no delivery Received email Wednesday saying delivery today and received
HardtopsUK Comment
I can only apologise, the COVID-19 issue is causing problems like this with the delivery companies. I’m pleased the goods have now arrived.
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Customer: Carl Cuthbertson - 2020-06-19
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
I am a home mechanic I am good with my hands my latest task was to change the suspension bushes on a Landrover 110 which is not the easiest of task to do at home. This kit took me three hours to fit. I just could not understand the diagrams that are in the instructions. There is nothing to say which side they are or any real indication from what angle they are being viewed which left confused. The strut is fitted to the right side of the vehicle, does not say that in the instructions so I worked that out from the way the support brackets intuitively fitted. Good kit works but the instructions were written by someone who knows not only what to do but exactly how to do it and so minimal information to them is adequate.
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Customer: Kevin Flynn - 2020-06-19
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Third visit to this company .. only thing I can say needs improving is ability to get a drink ? who travels all that way and has to find coins to get a drink
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Customer: Shiv Panaich - 2020-06-18
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
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Customer: Gordon Anderson - 2020-06-17
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
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Customer: Scott Mcaleer - 2020-06-12
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Great communication
(More details)

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