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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings

Ford Ranger MK5 (2012-2016) EKO Plus Hardtop Double Cab Testimonials

1778 Reviews
Customer Satisfaction: 92.4%
Customer: Graham Grover - 2017-09-05
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Didn't fit the vehicle to well. Delivery was late. For £100 I didn't expect it to take 3 extra days. The bolts to fit the cab on where to short. The fit ment isn't to sound. It will do as I need to use it. But not to impressed and probably won't use your services again. Graham
HardtopsUK Comment
I can only apologise for the delay in delivery, we use an outside company for deliveries and a complaint has been logged in relation to your consignment. If you would like to send photos of the fitment issue, we may be able to make suggestion on how to improve this. Also if you would like us to send different size bolts please advise the length you need.
(More details)
Customer: Kevin Nuttall - 2017-06-10
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
(More details)
Customer: Katie Law - 2017-05-29
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Excellent customer service and great prices and really fast delivery even though we live in the Scottish highlands arrived 3 days earlier than expected. Would recommend to anyone to use.
(More details)
Customer: Rob Acklam - 2017-05-19
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Not very pleased with this hardtop we supply to most main dealers in Yorkshire and use several suppliers yourselves been one unfortunately this particular hardtop has a major problem with the rear tailgate and will not fit flush even after watching all the videos and emails sent . The main problem I have is the end user at the dealership has refused his vehicle I need to rectify this as a matter of urgency
HardtopsUK Comment
Thank you for completing the testimonial form, as per your conversation with Mark we are awaiting photos to be able to confirm whether there is adjustment required to the canopy or whether it may be an issue with the product.
(More details)
Customer: Andy Moore - 2017-04-18
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
Excellent Service from the day of the order to the day of the installation. I went down to the office to have my top installed and was able to use the waiting room as an office whilst carrying out my day to day works. thank you.
(More details)
Customer: Rob Acklam - 2017-03-13
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
A little disappointed regarding the delivery this time as it went to the wrong address but mistakes do happen apart from that 100%
HardtopsUK Comment
Apologises about the delivery, this was down to an admin error.
(More details)
Customer: John Cooper - 2017-03-02
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
I find the delivery charge of £100 a lot. We purchased one of these from another company in May and the delivery charge was £20
HardtopsUK Comment
Pleased you are happy with the product. Regarding the delivery cost we ensure the canopy prices are the lowest possible, thus giving you the true cost of delivery. As our pallets are classed as double sized due to the unusual shape this takes the cost from £50 per standard pallet x 2.
(More details)
Customer: Paul Irving - 2017-01-31
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
(More details)
Customer: Richard Rapley - 2016-11-17
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Just what our client and we were after. Efficient service and will use again
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Customer: Alan Williams - 2016-09-06
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
Very helpful and excellent service. Many thanks to everyone.
(More details)

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