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Hardtops testimonials - HardtopsUk
Our Customers Ratings
Customer: Sarah Field
How would you rate the following?
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
EKO PLUS S/W Cosmos Black X08/555 Mitsubishi L200 2015-ON D/
X
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Additional Comments
The delivery service was appalling, the communication between the couriers and myself was disjointed and due to lack of communication the hardtop was delivered 2 days later than expected and therefore we had a very angry customer. I appreciate it was out of HardTops UK hands but I feel that the courier needs to be spoken to, in order to reduce the chances of this happening to other HardTop customers and affecting your reputation.
Our Comments
Thank you for the feedback, we normally receive a very good service from our transport company which is why we use them. I will highlight your issues to them and I apologise for the service you received.