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Hardtops testimonials - HardtopsUk
Our Customers Ratings
Customer: Kevin Pearce
How would you rate the following?
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Carryboy Roller Lid Nissan Navara D40 D/Cab
X
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Additional Comments
Wrong installation instructions sent. Still waiting for correct ones after 1 week. HardtopsUK emailed to try and sort issues. No phone calls to try and resolve issues with fitting. I had to work out myself how to install. Would not use them again.
Our Comments
Dear Kevin, I have spoken Mike who you dealt with and he has shown me the list of e-mails he had with you regarding the fitting. We apologise if you were expecting a phone call but sometimes e-mails are easier as you can include photos. It was unfortunate we couldn’t get the correct fitting instructions in time but we did try to help resolve this issue for you.