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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings

Toyota Hilux MK9 (2016-2018) XTC Hard Top Double Cab Testimonials

1770 Reviews
Customer Satisfaction: 92.4%
Customer: Barbara Lamb - 2023-09-11
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
I find the top tailgate of the hilux slightly heavy initially (I am quite short and am disabled), but got excellent advice from the sales team when I spoke to them. A really friendly and helpful team
(More details)
Customer: Lance Isherwood - 2023-01-31
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Outstanding service
(More details)
Customer: Libby Lindsay - 2020-02-10
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Great telephone customer service but delivery dreadful with no communication, 79 year old driver using satnav from 15 years ago and then arrived to say we need forklift! But missing from bolts to hold in place and fitting instructions were dreadful. Really disappointing as just went downhill rapidly after placing order. Would definitely not recommend as a result.
HardtopsUK Comment
I am sorry you are not satisfied with our service, I spoke to our sales manager to confirms speaking to you regarding the missing fixing (which has been posted out to you) but nothing was discussed regarding the delivery? We use a company that is part of the Pallet Track delivery system to delivery our canopies, who should always have a tail lift to be able to unload themselves, obviously this wasn’t the case? Please can you advise what issues you had with the fitting instructions as these are a detailed 4 page document?
(More details)
Customer: P Sim - 2019-10-29
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Great hardtop colour match. Good product.
(More details)
Customer: Arnar Tryggvason - 2018-11-29
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
(More details)
Customer: S Morris - 2018-09-15
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
A delivery notification service would be great
(More details)
Customer: John Franklin - 2017-09-29
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
(More details)

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