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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings

Toyota Hilux MK9 (2016-2018) SJS Hard Top Double Cab Testimonials

1771 Reviews
Customer Satisfaction: 92.4%
Customer: Gareth Williams - 2023-07-15
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Staff at collection were fantastic.
(More details)
Customer: Jeremy Gardiner - 2023-07-12
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Great service, delivered quickly and in excellent condition. Really easy to fit, really pleased with the whole experience.
(More details)
Customer: Tony Bricknell-webb - 2022-01-16
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
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Customer Comments
Had a small problem with the catch and Geoff was great and was soon sorted
(More details)
Customer: Vincent’s Green - 2021-06-09
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
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X
Customer Comments
Very pleased with the top good colour match
(More details)
Customer: Liam Watson - 2019-09-24
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Only complaint is that the fitting instructions didn't correspond with the central locking upgrade. The wires in the book were a different colour to the ones on the canopy making more difficult to fit. Also the interior light is now powered by battery's which I wasn't made aware of and it has a setting on the light switch that says door but it's just another on switch and doesn't actually go off when you shut the door. Lastly in the fitting instructions it says that it is supplied with a tube of silicone and it wasn't.
HardtopsUK Comment
am pleased you are happy with the product and thank you for the feedback. We do having wiring instruction that can be e-mailed if required but I believe you have now sorted this? The silicone is no longer provided but I will advise the factory to remove this from their instructions.
(More details)
Customer: Daniel Collins - 2018-09-05
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
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Overall Service
X
Customer Comments
I'm disappointed with the overall build quality of the hard top. It is not water tight and does not fit well with the bed liner.
HardtopsUK Comment
I am surprised to hear you aren’t happy with the build quality, as we normally don’t have any complaints and sell thousands of these tops annually. If you want to send me photos of the canopy fitted, inside and out, then we may be able to help with the fit and water ingress issue.
(More details)
Customer: L A - 2018-08-30
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
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X
Overall Service
X
Customer Comments
Excellent service Josh was very helpful and they fitted the top very quick. Overall the top I have really makes my truck stand out and the quality is top notch. Thank you Hardtops will definitely recommend
(More details)
Customer: Gary Murray - 2017-10-04
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
(More details)
Customer: John Tyson - 2017-02-03
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
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X
Customer Comments
The level of service received was of a high standard. I was quoted a 10 day delivery period from the order date, but the hardtop arrived well within the time period. The item was well packaged and I am happy with the workmanship of fitting the opening side windows.
(More details)
Customer: Michael Jensen - 2017-01-23
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
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Customer Comments
Good service and advice in with the purchase of the equipment. All was ready for pickup by DHL on time. The bed liner was unfortunately damaged during transport. Bed liner seems a little thinner in the material and is not as easy to install as the ones I previously purchased from Toyota. All in all I am satisfied with my purchase. I would certainly recommend the company to others.
(More details)

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