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lock in handle failed after a few weeks use, it has taken a long while to get a replacement.
HARDTOPSUK REPLY:
Dear Paul,
I am sorry to hear your handle failed within a few weeks of purchasing your canopy, I can assure you this is a rare case for the quantity of products we sell. I have looked into the length of time it took for the handle to be replaced and we did dispatch the replacement handle the next day from receipt of all required documentation.
Josh Toogood - Director
I deal a lot with other companies in my job this is the first time using this suplier, i was able to speak to someone every time i phoned they were very nice and helpful on the phone i would recomend to anyone good job
Was told delivery would be Friday. Arrived a day early so no one was in. Driver called so I said deliver it over the road, the roof was left on my drive from 11 am till 6pm when I got in. I'm surprised it wasn't stolen.
HARDTOPSUK REPLY:
Dear Maarc,
I am sorry to hear that the canopy was delivered a day early, the transport company would have been able to have delivered the canopy a day later if requested.
Josh Toogood - Director