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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings
1778 Reviews
Customer Satisfaction: 92.4%
Customer: Adam Smith - 2020-07-22
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
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Customer: S Kelly - 2020-07-21
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
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Customer: Graham Miles - 2020-07-20
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Unfortunateley whilst the bed liner fits well, the tailgate liner does not work on the series 6 as the liner just pulls the plastic plugs out of the tailgate frame with the central steel panel fixed to the liner. It may be that longer self-tapping screws would solve this.
HardtopsUK Comment
I previously sent a comment saying that the tailgate liner for my L200 series 6 didn't fit. Someone phoned back quickly to point out a pack with longer screws was included in the packaging. We had missed this but thankfully we found it here. Fitted the tailgate liner with the new screws/spacers/caps superbly. My mistakes - thanks to Hardtops for excellent product, support and response speed. Would recommend to anyone wanting a product for their truck. Graham Miles, Quantum Air Technology Ltd
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Customer: Andoni Orobengoa - 2020-07-15
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Really easy communication and fast delivery. Highly recomended.
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Customer: Simon Prout - 2020-07-15
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
WE ARE A REGULAR CUSTOMER OF YOURS AND HAVE ALWAYS BEEN VERY HAPPY WITH YOUR SERVICE, HOWEVER, NEEDED THIS LINER URGENTLY. WE ASKED FOR YOU TO FIT IT, BUT WERE TOLD THIS WAS IMPOSSIBLE,AS YOU WERE FULLY BOOKED FOR FITTINGS. AS FAR AS I CAN SEE, AN EXPERIENCED FITTER COULD HAVE DONE THIS IN 10 MINS MAX, INSTEAD WE HAD TO SEND A SEPERATE VEHICLE TO COLLECT IT. SUCH INFLEXIBILITY WAS FAR FROM IMPRESSIVE. NOBODY IS THAT BUSY THEY CANNOT SPARE 10 MINUTES.
HardtopsUK Comment
Apologises, we have let you down. Due to the COVID-19 situation we have been down on staff which resulted in this poor service. We look forward to doing more business with you soon.
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Customer: Shaun Pitcher - 2020-07-14
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
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X
Customer Comments
Really fast delivery. Communication was good. Product is good quality although came with a few scuff marks that was probably done during transit as it had no packaging. Overall great service and would happily use them again
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Customer: Brent Dickinson - 2020-07-10
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
I have no problem recurmending to anybody
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Customer: John Shelton - 2020-07-10
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
No fitting instructions and connector different and not stated at time of purchase. So not able to use so binned the break light as hassle to return at more expense.
HardtopsUK Comment
The connectors have been updated as part of a running change, this is an easy fix to change. Apologises you have not been happy with our service.
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Customer: Matt Knight - 2020-07-09
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Plastic grilles could do with better screws, although the holes in my hardtop might have been drilled out by someone else. Excellent service and I'll probably be back for more parts at some point, thank you.
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Customer: Colin Strachan - 2020-07-08
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
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X
Customer Comments
Would give 5 stars but an edge of deflectors has came unstuck over last couple days other than that, very happy
(More details)

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