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The delivery service was appalling, the communication between the couriers and myself was disjointed and due to lack of communication the hardtop was delivered 2 days later than expected and therefore we had a very angry customer. I appreciate it was out of HardTops UK hands but I feel that the courier needs to be spoken to, in order to reduce the chances of this happening to other HardTop customers and affecting your reputation.
HardtopsUK Comment
Thank you for the feedback, we normally receive a very good service from our transport company which is why we use them.
I will highlight your issues to them and I apologise for the service you received.
Fantastic items, fitted my L200 perfectly, I was given a call before delivery to check my vehicle compatibility, the delivery was super quick also. Wish all companies were like this.
I find the top tailgate of the hilux slightly heavy initially (I am quite short and am disabled), but got excellent advice from the sales team when I spoke to them. A really friendly and helpful team