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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings
1755 Reviews
Customer Satisfaction: 92.4%
Customer: Sarah Field - 2023-09-12
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
The delivery service was appalling, the communication between the couriers and myself was disjointed and due to lack of communication the hardtop was delivered 2 days later than expected and therefore we had a very angry customer. I appreciate it was out of HardTops UK hands but I feel that the courier needs to be spoken to, in order to reduce the chances of this happening to other HardTop customers and affecting your reputation.
HardtopsUK Comment
Thank you for the feedback, we normally receive a very good service from our transport company which is why we use them. I will highlight your issues to them and I apologise for the service you received.
(More details)
Customer: Nick Tree - 2023-09-11
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Fantastic items, fitted my L200 perfectly, I was given a call before delivery to check my vehicle compatibility, the delivery was super quick also. Wish all companies were like this.
(More details)
Customer: Barbara Lamb - 2023-09-11
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
I find the top tailgate of the hilux slightly heavy initially (I am quite short and am disabled), but got excellent advice from the sales team when I spoke to them. A really friendly and helpful team
(More details)
Customer: Sara Vaux - 2023-09-09
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
(More details)
Customer: David Thomas - 2023-09-08
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
I asked for some fitting instructions but no reply ?? I have a bag of U bolts and don't know what they are for?
HardtopsUK Comment
I’m sorry you didn’t receive the fitting instructions, please find attached. Let us know if you need any further help.
(More details)
Customer: Wayne Swift - 2023-08-31
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
fantastic service even though it was a small order they treat like your spending hundreds, will defo use again
(More details)
Customer: Robert Tanner - 2023-08-31
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Reasonably priced and good quick service
(More details)
Customer: Chris Palmer - 2023-08-30
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Great products
(More details)
Customer: Max Foy - 2023-08-27
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
excellent service superfast delivery
(More details)
Customer: Damian Moran - 2023-08-24
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Spot on
(More details)

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