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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings
1426 Reviews
Customer Satisfaction: 91.9%
Customer: Lee Withers - 2022-02-18
How would you rate the following?
5. Excellent 4. Good 3. Satisfactory 2. Acceptable 1. Unsatisfactory 0. Not Applicable
Product Quality X
Delivery Service X
Fitting Service
Overall Service X
Customer Comments
Super pleased with my truck canopy. Friendly and efficient staff, great customer service.
(More details)
Customer: Grant Wilson - 2022-02-18
How would you rate the following?
5. Excellent 4. Good 3. Satisfactory 2. Acceptable 1. Unsatisfactory 0. Not Applicable
Product Quality X
Delivery Service X
Fitting Service X
Overall Service X
Customer Comments
Tailgate does not catch correctly so you have sent me instructions to adjust myself. Should have been done correctly in first place!!
HardtopsUK Comment
I apologise you had to carry out adjustments to your canopy catches, this can be because of settling. Please can I ask how long after the fitting you then needed to carry this out?
(More details)
Customer: Iain Macleod - 2022-02-17
How would you rate the following?
5. Excellent 4. Good 3. Satisfactory 2. Acceptable 1. Unsatisfactory 0. Not Applicable
Product Quality X
Delivery Service X
Fitting Service X
Overall Service X
Customer Comments
Delivery costs too high
(More details)
Customer: Stuart Gregory - 2022-02-16
How would you rate the following?
5. Excellent 4. Good 3. Satisfactory 2. Acceptable 1. Unsatisfactory 0. Not Applicable
Product Quality X
Delivery Service X
Fitting Service
Overall Service X
Customer Comments
Fitting instructions could be improved along with notification that the pop-rivets suplied with the kit will not fit the average rivet gun as they are very large diameter shanks.
(More details)
Customer: Paul Muxworthy - 2022-02-16
How would you rate the following?
5. Excellent 4. Good 3. Satisfactory 2. Acceptable 1. Unsatisfactory 0. Not Applicable
Product Quality X
Delivery Service X
Fitting Service
Overall Service X
Customer Comments
Fitting charge of £50 to unpack bed liner and stick a few pieces of Velcro to truck (which have already come unstuck) very extortionate. If I had been told there was fitting charge when I asked for the Bedrug I would have fitted myself. Also poor quality locking mechanism on Hardtop had to reassemble when it stopped working the following day.
HardtopsUK Comment
Thank you for your feedback. The fitting of a Bed Rug can take longer in the prep work rather than the installation. The reason the sticky pads may have become unstuck is because you had a spray on liner rather than the preferred surface for the pad is directly onto a clean painted surface. Please let me know what part you reassembled on the lock? Otherwise let me know if we can help you with anything else.
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