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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings
1802 Reviews
Customer Satisfaction: 92.3%
Customer: Steve Mobley - 2024-03-18
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
Customer Comments
We paid for the top including fitting well in advance. 2 days before arrival we were asked if anything was already on the pickup. I told HT there were 2 runners which needed unbolting. I was told there would be an extra charge for this. Not happy about this as I feel this should have been asked at the outset. The fitting took place at the agreed time, but the top was not fitted correctly. Our driver ended up refitting the top himself.
HardtopsUK Comment
We apologise the sales team didn’t confirm what was originally fitted to your vehicle, the pre-appointment call is designed to pick up on any point missed also giving you opportunity/time to remove the items beforehand if you wish. Regarding your driver refitting the canopy, did they raise this with anyone here at HardtopsUK?
(More details)
Customer: Ben Thurlow - 2024-03-18
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Canopy very awkward to fit. Took 2 mechanics all day without instructions. Please with overall canopy though
HardtopsUK Comment
Pleased you are happy with the product they are great canopies, did they have problem with the canopy or J-Brace fitting? Both should have instructions.
(More details)
Customer: Jon Drew - 2024-03-16
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
A fabulous experience throughout- the Hardtop’s team at every stage of the process were informative, knowledgeable and never ‘overbearing’. Always looking o help with finding solutions and the best outcome and excellent communication throughout. I would 100% recommend to friends family and colleagues- keep up the great work!!
(More details)
Customer: Red A - 2024-03-15
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Work carried out was excellent.
(More details)
Customer: Allan Smith - 2024-03-15
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
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Customer: Jackie Duffy - 2024-03-14
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Excellent service - phone call received to check that we had the correct model and delivered quickly
(More details)
Customer: Adam Kemp - 2024-03-12
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
(More details)
Customer: Michael Middleton - 2024-03-11
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Spoke to a nice lad Josh really pleasant and helpful nothing to much trouble absolutely spot on
(More details)
Customer: Stephen Newport - 2024-03-09
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
Overall Service
X
Customer Comments
Excellent service, really pleased with the eko hardtop. Very professional from start to finish.
(More details)
Customer: Simon Blake - 2024-03-08
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Very pleased with customer service and quality of canopy fitted
(More details)

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